EVIDENCE FIRST · DATED ASSESSMENTS

See what is there before you decide.

Quick Check shows the evidence it can retrieve. A first Deep Dive commissions a senior merchant-network investigation; cheaper monthly checks reuse and revalidate that foundation.

01

Quick Check

Find exact wording, complaint-pattern counts and official records. No overall risk score is assigned.

“Not found” means not found in the pages and sources checked — not that the term or issue cannot exist elsewhere.

PRODUCT PRINCIPLES

Evidence without false certainty.

01

Quick Check does not score

It retrieves and organises evidence so consumers can inspect the wording and patterns themselves.

02

Senior once, cheaper thereafter

A powerful first investigation builds the merchant-network foundation. Monthly delta checks reuse it and escalate only when several material signals combine.

03

Small patterns still matter

A small, consistent set of specific complaints can be a strong signal while still providing limited evidence of prevalence.

04

Signals become actions

Each material signal explains what it could mean to the consumer, how strong it is, how broad the evidence is and what to check next.

PUBLIC EVIDENCE

What CHIRPCheck can inspect

£

Merchant pages

Pricing, trials, renewal, cancellation, refunds, terms and identity.

Review and complaint sources

Profile statistics and recurring themes where authorised or open access is available.

§

Official records

Regulator cases, rulings, undertakings, penalties and public company information.

Foundations and deltas

Senior profiles, monthly change checks and revalidations remain available with their original evidence and methodology.

Complaint and review evidence is self-selected. CHIRPCheck distinguishes the strength of an observed pattern from confidence about how widespread it is.

MONTHLY SNAPSHOTS

Why earlier assessments remain available

Historical, not current

Every archived score is labelled with its assessment month, evidence date, methodology and model. It is never presented as the merchant’s current score.

Changes stay explainable

A later score may change because merchant practices, available evidence or CHIRP’s methodology changed. Earlier evidence remains inspectable.

Personal data is minimised

Public archives focus on merchant-level findings. Reviewer names, contact details and unnecessary personal identifiers are excluded or redacted by default.

Archived assessments can be corrected, restricted or removed where appropriate. A formal privacy notice and request process will be published before the public beta.